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What You Can Expect From Gloria Jean's
Expect to profit from our buying power. One of the many
benefits of joining the Gloria Jean's organization is that our
tremendous buying power enables franchisees to purchase exclusive
coffees, supplies and merchandise at very attractive prices.
Expect to be part of an established American organization.
Founded in 1979 and franchising since 1986, Gloria Jean's is now the
largest gourmet coffee retail franchise across Australia, and is
wholly Australian owned and operated. There are over 650 outlets
nationwide and internationally - and the world's love affair with
high quality coffee continues to thrive.
Expect innovative products to sell. Gloria Jean's exclusive
coffees such as Colombian Supremo and GJ Special Blend are top
sellers. So are taste-tempting beverages like Caramelatte and our
refreshing line of Mocha Chillers.
Expect to go to college! Franchisees will attend Gloria
Jean's unique Coffee University course where they will master
everything from how to make the perfect Cappuccino, to how to hire
the right staff, to learning more than they ever imagined about
specialty coffees. At Gloria Jean's Coffees, we never forget that
your success is our success!
Expect to join an organization dedicated to your success. At
Gloria Jean's our franchisees are our number one asset. So, right
from the start, we will provide you with the finest operations and
sales support in the business. There is Gloria Jean's unique Coffee
University Class where franchisees earn the title of Certified
Coffee Agent - and much more! Operations Managers help you run your
business more efficiently, from the initial store opening through
on-going daily operations. An expert management team is always ready
to listen and respond to your needs. In short, you can expect to be
treated with respect and consideration.
Expect dedication to quality. Gloria Jean's is totally
committed to sourcing the world's best coffees. We then ensure that
every coffee bean is perfectly roasted, packaged, brewed and served
so that the ultimate flavour experience will be enjoyed by hundreds
of thousands of customers each day in Gloria Jean's coffee stores
across many countries. Consistent dedication to quality is what
makes Gloria Jean's so successful!
What Gloria Jean's Expects From You
We Expect you to operate an exceptional store. Our stores
are operated by outstanding people who are dedicated to satisfying
their customers with unforgettable experiences in taste and service.
All of which is right in keeping with our mission to be the finest
coffee stores that our customers visit.
We Expect you to have a real passion for coffee. This is a
"must" because nothing helps to build customer loyalty better than a
franchisee and staff who really know their coffee. It means that you
can share your enthusiasm with customers while providing them with
helpful information and advice.
We Expect your full-time commitment to your Gloria Jean's
store. Running a Gloria Jean's franchise is a full-time job. We know
from experience that this is one of the keys to success in building
customer loyalty and sales. Besides, getting to know and appreciate
your customers is part of the enjoyment of having your own Gloria
Jean's franchise!
We Expect you to be active in your community. Taking part in
community events can be a big help in attracting customers to your
Gloria Jean's store. The Advertising Fund is administered centrally
to benefit all stores with national marketing programs, but we also
encourage local, innovative marketing by all franchisees in their
communities.
We Expect you to have fun! |
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